Term & Conditions
Delivery, Shipping & Refund Policy
ALL PRODUCTS ARE SOLD “AS IS”. THE CUSTOMERS ASSUMES RESPONSIBILITY FOR THE PURCHASE, AND NO RETURNS REFUNDS WILL BE ISSUED.
- Only defect that comes from our side is allowed to be exchange.
- Exchanges only allowed with the same model/design, color and price.
- Items must be in its original condition (tag intact, unworn, unwashed and unaltered).
- All return must include the INVOICE SLIP . You may reprint it under your account if lost.
- The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please keep the tracking code with you in case we shall need them for reference.
- MEDIFEET reserves the right to reject any request to mail these items alongside with a new order. All returns are final and further requests will be denied.
- Please give us a call to make any exchanges.
* The return parcel is under customers’ responsibility and MEDIFEET is not liable for any any lost return parcel/ additional taxes incurred for return parcels.
*Color of products may varies due to studio lighting used and please allow 20% of color variation in real product as compared to actual products. It may appear darker or lighter. Exchanges due to this reason will be charged a processing fee.
*There might be 1cm-2cm differences in the measurements given due to the different stretchable quality of the material. Please do check the measurements given in our products and compare with your existing footwear for best fit. Otherwise please email us your stats to gauge your best fit.
Delivery & Refund Policy
Please read this first.
DELIVERY & SHIPPING
How long does it normally takes to ship out items once payment is made?
MEDIFEET process your order within 24 hours and will ship within the next 24 hours.
Items will be delivered to your doorstep the next 1-4 days within Malaysia (Pos Laju/ Gdex) / 3-8 working days (Singapore)
NO REFUNDS WILL BE ISSUED
TERMS AND CONDITIONS APPLY
MEDIFEET HAVE THE RIGHT TO CHANGE POLICY WITHOUT PRIOR NOTICE